Retention Strategist Master Spotlight: Amazon
You do not get to become the world’s largest company without doing something special when it comes to customer relations. This is an accolade that American e-commerce giant Amazon has…
Increase Customer Retention with Loyalty Programs
Every e-commerce brand that is serious about customer retention should make a loyalty program a key part of its business strategy. As you will know, keeping your customers engaged and…
How to Build Brand Loyalty
If you have ever worked in marketing, you will know that attracting new customers is no mean feat. The internet is today is probably awash with companies that offer products…
